Shipping Policy and FAQ

Shipping

TRACKING
· Most Domestic (US) packages include Online Tracking Number.
· If the tracking information showing that your item has been delivered and you did not receive your order, please go to your local USPS (Post Office) and take your tracking # information with you.

Shipping to: United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech Republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, Korea, South, Indonesia, Taiwan, South Africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Israel, Mexico, New Zealand, and Singapore.

INTERNATIONAL
· International USPS First Class mail does not include online tracking.
· International PRIORITY and EXPRESS mail includes online tracking.
· Buyers are responsible for customs duties, taxes, and/or fees.
· Unclaimed packages do not qualify as a lost package.
· International shipping by USPS can take up to 30 days or longer. Please be patient.

RETURN POLICY
RETURN YOUR ORDER FOR A REFUND, We will process your refund when we receive your return.
· Original shipping fees & Handling charges are Non-Refundable.
· Unclaimed packages do not qualify as a lost package.
· International shipping by USPS can take up to 30 days or longer. Please be patient.
· Most items are returnable if they are returned in the condition in which they were received.
· All shipping costs will be the responsibility of the buyer.
· If an item was unintentionally misrepresented or a mistake was made on our part, we will make it right!
· Please contact us to arrange an exchange, return/refund.
 
FEEDBACK/QUESTION
· If you have any concerns or questions, please do not hesitate to contact us.
· Please read descriptions and/or questions prior to committing to your purchase.
· All messages will be responded within 1-2 business days.
· We would greatly appreciate if you would reciprocate upon receipt of your purchase.
· If there is a problem with your order, give us a chance to make it right before leaving negative feedback.

Additional Policies and FAQs

What is an heirloom or heritage seed?
The terms heirloom and heritage are synonymous. An heirloom plant is an open-pollinated, cultivated plant, or cultivar. Heirloom plants are not used in modern large-scale agricultural, but they were traditionally grown during earlier periods in human history. All heirloom seed are open-pollinated.
What is the difference between open-pollinated and hybrid seeds?
Open-pollinated plants are pollinated by birds, insects, wind, or other natural means. Under these conditions the plant will produce seeds naturally. When these seeds are harvested and re-planted they will reproduce the same plant as the parent. Conversely, a hybrid plant is the result of controlled pollination of inbred parent plants. The plant’s seeds are often sterile and, if they do germinate, they will not reliably produce the same plant as the parent or the yields.
What is the difference between GMO and non-GMO seeds?
A genetically modified organism (GMO) is an organism whose genetic substance has been changed using genetic engineering methods. Non-GMO seeds have not been genetically changed, and they are traditionally the same as they were originally created. Non-GMO seeds have all of the nutrition that animal and human bodies need for maximum growth and nutrition. Traditional seeds grow into plants that have been consumed for thousands of years. Non-GMO seeds offer you the peace of mind that the foods you grow and eat are as nature intended.

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